Thank you for visiting alexfraser.com.au, the corporate website of Alex Fraser Pty Ltd (“Alex Fraser”, “we”, or “us”).
You can use this site without telling us who you are or revealing other Personal Information.
If you contact us to provide feedback, receive a quote or subscribe to receive our newsletter, we will collect relevant personal information that you voluntarily provide to us, such as your name, phone number or email address. We do not collect sensitive information. If you send us a contact or feedback form you do not need to identify yourself or use your real name, however, it will greatly assist us to meet your needs if you provide some relevant information to us as requested on our enquiry form and quotation form.
When you provide personal information to us, we may ask if you want to receive future communication from us, such as newsletters, email or other information. You can choose to receive this information, if you wish, and you can opt out of receiving information from us at any time, by contacting us at the details below.
Disclosure of Information
We may disclose to third parties any information about you as required by law.
How we deal with complaints and requests
You may request access to personal information about you that we hold and you may ask us to correct your personal information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your personal information.
To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
You can contact us by email, or send your request or complaint to the postal address below. We undertake to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.
How we protect your personal information
This website is hosted in Australia. We do not disclose personal information to any overseas organisations. We will never sell information about individuals to anyone else.
We may disclose your personal information to third party suppliers, such as a mail house, for the specific purpose for which your information was collected and was agreed by you, for example to receive an Alex Fraser newsletter.
Access to your personal information is restricted to employees who need it to provide services to you.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
Contact us at: firstname.lastname@example.org
Write to us at: Alex Fraser, PO Box 17, Laverton, VIC 3028
Call us on: 03 9371 8000
Alternatively, you can provide your details and we will contact you.